This Document is an Electronic Record as defined in the Information Technology Act, 2000 and the
rules made thereunder, as amended from time to time. This electronic record being generated by a
computer system, does not require any physical or digital signature, and shall be binding on the parties
to it upon the User clicking on the ''Agree'' button.
This document is published in accordance with the provisions of Rule 3 (1) of the Information
Technology (Intermediaries Guidelines) Rules, 2011.
The domain name evolve.hzlmetals.com and the online metal purchasing portal (hereinafter "the
Portal") is owned by Hindustan Zinc Limited, a company incorporated under the Companies Act,
1956 with its registered office at Yashad Bhawan, Swaroop Sagar, Fateh Sagar Road, Udaipur –
313004, Rajasthan, India (hereinafter referred to as "HZL").
The person using the Portal for the products offered by HZL on it has been referred to as "the User".
The User’s registration on and use of the Portal and products offered by HZL on it are governed by
and Conditions, General Commercial Conditions and other policies referred to herein/available on
the Portal. By using the Portal, and registering on the portal, the User has entered into a contract with
HZL under the following terms and the same shall be binding on the User.
Use of the Portal
Any transaction on the Portal shall be available only to persons who can form legally binding contracts
under the Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning
of the Indian Contract Act, 1872, including but not limited to un-discharged insolvents, minors,
persons of unsound mind, etc. are not eligible to use the Portal. Persons eligible under the Indian
Contract Act and willing to transact on the Portal must register themselves as a User on the Portal.
confidentiality of the username and password, and shall be further responsible for, and bound by, all
the actions taken/activities done under such username and password.
In case HZL finds out/has a suspicion that the information provided by the User at the time of the
registration is incorrect, untrue, incomplete or inaccurate, it shall have a right to suspend such User’s
account, block access to such User and/or block such User from registering again on the Portal.
The User by agreeing to these terms and conditions, agrees that s/he shall not share, upload or
transmit any information which:
- Does not belong to them or they do not have rights to,
- Is harassing, obscene, defamatory, pornographic, libelous or racially, ethnically, socially objectionable, disparaging, or promoting or encouraging corruption, money laundering or is in any other unlawful under the laws of India,
- involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming"
- violates any third party's rights, including, but not limited to, intellectual property rights or rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number),
- tries to gain unauthorized access or exceeds the scope of authorized access to the Portal or to profiles of other users, or solicits passwords or personal identifying information for commercial or unlawful purposes from other Users,
- interferes with another User's use and enjoyment of the Portal
- contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;
By agreeing to these terms and conditions, the User agrees that HZL shall not be liable or responsible
for any actions or activities or any consequence thereof, where such actions/activities arise out of the
User’s neglect or default in abiding by these terms and conditions and other policies of the Portal. All
actions taken under the User’s username and password shall be the responsibility and liability of the
User, and the User shall indemnify HZL for any cost incurred or loss suffered by HZL due to such
When the User communicates with HZL through the Portal or through emails and commands over
the Portal, s/he agrees that s/he is communicating through electronic records and s/he consents to
receive communication through email or other electronic modes from HZL regarding his/her use of
and transactions on the portal and all such communication, whether signed, digitally or in ink, or not,
shall be binding on both the parties, unless expressly provided otherwise.
The registration on the Portal is not chargeable and shall be free of cost to the User. However, in
order to place purchase orders on the Portal, the User shall be required to pay in advance, as per the
terms and conditions contained in this documents as well as the General Commercial Conditions.
All transactions between the User and HZL through this Portal shall be governed by the General
Terms and Conditions as well as the General Commercial Conditions.
Terms of Registration
In order to be able to transact on or place orders on the Portal, a User shall have to register himself
on the Portal. Every registration shall be for one of the following metals only: Zinc, Lead or Silver i.e.
every registered User shall be able to purchase only that metal which s/he has chosen at the time of
registration. However, a User shall be free to register itself multiple times for each of the different
metals and the registration process shall be followed for every request of registration.
At the time of registration, the User shall be required to provide the following information and
- Name of the organization
- Business Category (Customer Classification)
- Business Segment (Customer group)
- Postal Code
- Phone no
- Email id
- GST No
- PAN No.
- Bank Details
- Contact Person
- Manufacturing Licence in case of OEM
- Choice of Metal for which registration is sought
When a User requests for registration by providing the aforesaid information and documents, s/he
shall not be allowed to transact on the Portal till the information so provided has been verified and
the registration is provisionally approved by HZL’s officials. Upon successful provisional registration,
the User shall receive a registration number which shall be the User’s username for the Portal along
with link to first login and password setup page. The User shall also receive a virtual account number
which shall be used for the transactions with HZL on the portal. The User shall be required to deposit
a sufficient amount using this virtual account number to cover the purchase s/he intends to make on
the Portal. The User undertakes to keep the username and password confidential and any loss suffered
by the User due to a default in abiding by this condition shall be to the account of the User only and
HZL shall not be responsible in any manner.
After provisional registration, the User shall be able to transact for a value of upto Rs. 50 Lakhs (Rs. 50,00,000) only for the registered metal until registration is complete. Upon successful provisional registration, HZL or its authorized third party shall conduct a Know Your Customer (KYC) exercise which shall involve physical inspection of the User’s business premises. Although no documents shall be required to be submitted at the time of physical verification, they may be called upon for inspection, and every User is required to cooperate during such physical verification.
The User shall not be allowed to edit any of his/her information as uploaded on the Portal between
the period of provisional registration and completion of KYC. The Registration shall be deemed to
have been completed only after the KYC exercise has concluded and the User’s credentials have been
verified physically. Upon completion of Registration process, the user shall be eligible to transact
beyond the limit of Rs. 50 Lakhs.
If the User has made a request for the editing of the information as uploaded on the Portal, the
purchase/ buy now options on the portal shall remain disabled for such user till the pendency of the
edit request. A User shall not be allowed to edit any information as uploaded on the portal during the
pendency of a purchase order and all edit requests shall only be recorded when there is no active order
placed on HZL through the Portal.
These terms and conditions shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Udaipur. Trade terms shall be construed in accordance with Incoterms 2020.
This website and the webpages on this website are the property of HZL and all the contents of this
website, including images, illustrations, videos, audios, are protected by copyrights, trademarks and
other applicable intellectual property laws. Any infringement or unauthorized use of any of the content
of the website by the User in contravention of intellectual property law shall make them liable under
the applicable legislation.
For any questions, queries or comments on the Portal, please contact us at: